- On 26/06/2020
At Vinyl Solutions, we pride ourselves on being in touch with the needs of our customers.
It has been a time of great uncertainty through COVID-19 where our Partners’ operations came to a standstill. With the very positive news from the government about Holiday Parks imminent reopening, we realise that the pace and availability of our services is more important than ever before.
To ensure we can support our partners to catch up and get ahead of the customer demand and requirements, for the first time in our history we have decided to make our team available 7-days a week, beginning from Monday 29th June, 2020.
Our new opening hours will be:
Monday-Friday – 9.00am-5.30pm
Saturday-Sunday – 10.00am-6.00pm
The weekend service contact number is 01202 650700 and we will also be contactable via email Sales@vinylsolutions.co.uk.
Our weekend team will be available to support with the following:
- Providing same-day quotations
- Producing a simple, subject to survey drawing
- Answering any other decking related enquiries / questions
Customers will still be able to contact their Regional Account Manager as per usual, but if more help or information is needed during weekend hours, we are here to help.
Ben Hart, Managing Director for Vinyl Solutions said:
“We’re passionate about providing the best and most flexible service possible to all of our customers at all times.
“The COVID-19 pandemic and recent lockdown period has had a huge impact on our entire industry – putting more pressure on holiday parks during the now shortened Summer season. We hope that offering extended contactable hours will really help take some pressure off of our customers whilst they play catch up!”